High water bill? Discover your rights!

Questioner

I have received an annual bill for water consumption that is extremely high. After telephone contact, the people at the water supplier acknowledge that this is almost impossible. I have to pay it according to them. What can I do now?

Lawyer

It is up to you to prove that you have not used that water. If you have not done anything special, I advise you to keep track of your consumption from now on, because then it should be clear very quickly where the problem lies.

Lawyer

Do the meter readings on the bill match what was measured? Then the meter may be broken. If you suspect this, you can have it investigated.

Lawyer

Dear questioner, could it be that your annual accounts have been estimated year after year and now the water level has actually been measured while you were underestimated at the time or have started using more in the meantime. That is a very plausible cause and should also be investigated. If the above is not the case, you can demand an investigation of the equipment, after all, you 'borrow' it and pay a fixed fee for it. A notice of default would then be an option. You may contact me directly so that I can check all the data for errors and possibly help you with writing a notice of default due to the failure to comply with the obligation to ensure correctly adjusted meters.