No option to cancel typing course?

Questioner

My daughter was supposed to follow a typing course (165 euros) on Tuesday afternoon (8 weeks long). The day before the course was supposed to start, the teacher broke her foot (or something like that). We were informed about this immediately and they indicated that the course would be moved. However, it was moved to Thursday. The day on which my daughter goes to the child psychologist. I indicated that I wanted my money back because the psychologist has priority. They indicated that this is not possible because their terms and conditions state that they can move the course to any desired moment. Are they within their rights? Are those terms and conditions correct?

Lawyer

To answer your question I would need more specific information. That information includes the terms of the contract you signed, the time of cancellation and why you want to cancel the course. In principle, you have the right to cancel a contract within 14 days after the conclusion of a contract, according to consumer law. This is called the withdrawal period. However, the possibility of cancellation and refund often depends on the specific conditions of the course you have chosen. It is possible that the organisation offering the course has its own cancellation policy which is in addition to the statutory rights of consumers. This policy could include restrictions on cancelling the course and claiming back payments on certain dates. It is advisable to check the terms and conditions that you accepted when purchasing. If you no longer have this information, you can contact the course provider and ask for a copy. If you believe that your rights have been violated or that the course provider is not adhering to the agreement, it may be useful to contact a lawyer or attorney for further assistance.