How do I get rid of my bed? Can I undo the purchase?

Questioner

I bought a bed in February this year, delivered in March, slept in it from April. In June I contacted them that the mattresses had sagged and I was lying on the floor, in October the mattresses were changed, now in December the same. 3.6 cm. Company does not want to refund money, and I do not want to get "@#%" beds again. Purchase was a little over 800 €. In the meantime everything in my body hurts, I do not sleep, I do not work anymore

Lawyer

Good afternoon, Annoying situation you are in. From your case I gather that you bought the bed as a consumer and that the seller is an official company. In that case you are protected as a consumer. You are well protected if a product does not have the properties you may expect (non-conformity). Under certain conditions you can reclaim your purchase price. Of course this depends on what has been agreed between the parties, how you have handled the product yourself, etc. Feel free to contact us to discuss the possibilities. Tip: Keep all correspondence with the seller. These can be useful in the event of a procedure. Gr, Mr. Mr. S. Leito FerLei Legal 06-49175526