Pay a fine for cancelling a sofa purchase?

Questioner

We bought a sofa on Thursday afternoon that was not in the store, only in the photo. We also signed the agreement. We drove home and regretted it. Immediately called the store several times but did not answer. Then sent an email to cancel the purchase. Last Friday called again several times, but closed due to the four-day event. Saturday morning at 10 o'clock we went straight to the store and canceled the purchase again, but they said the sofa had already been ordered. Quick but okay. Then drove home and then I received an email quite quickly that I had to pay 30% of the purchase of 2450 euros. Is this correct?

Lawyer

Good afternoon, In this case, it is important that you can demonstrate that you immediately requested cancellation of the purchase. The rules regarding the handling of cancellation costs vary greatly. However, it also depends on what the parties have agreed upon. These statements influence the outcome. In your situation, it is not inconceivable that the seller must demonstrate that she has suffered damages due to cancellation of the order. This is usually not an easy task if cancellation follows shortly after the conclusion of the agreement. If you continue to refuse to pay the amount, a collection procedure will be started against you. It is important to respond promptly and correctly to such an action by the other party. Feel free to contact us without obligation to discuss the possibilities. Gr, Mr. Mr. S. Leito FerLei Legal 06-49175526