Is a signed quotation binding?

Questioner

I asked the question: “How binding is a signed quote”? And I haven't received an answer to that yet, not even to the email about it.

Lawyer

Good evening, It is not clear from your question what exactly the quotation relates to (e.g. purchasing a service or buying a product). In the case of purchasing a service from a contractor, a signed quotation must be regarded as an agreement. This is then binding. Depending on the nature of what the quotation relates to, the client (you) can in some cases terminate the agreement prematurely. Work already carried out must be compensated pro rata and in all fairness. This may also be the case if the contractor has already purchased materials in the context of the assignment. All in all, the documents must first be reviewed before a specific answer can be given in your specific case. Please feel free to contact us without obligation to discuss your case further. Gr, Mr. Mr. S. Leito FerLei Legal 06-49175526

Questioner

Next was my extensive first question, to which I received no response. That is why I have briefly asked the question again, so below is the full question asked earlier. How binding is a signed quotation? We requested a quote from 'company a' for the installation of solar panels. Preliminary quotation signed, after which an inspection was carried out to view and assess the situation on site. We then received a quote tailored to our situation, valid for 2 weeks, which we signed. This would then be the final quote. We did receive an adjustment, which we accepted after an explanation (this involved the installation of a main switch costing €70.00, which, according to them, has recently been made mandatory by the government). After this, a date was scheduled by telephone for placement on 3/8/2023, of which we would receive confirmation by email. We did not receive that confirmation, but we did receive an email with a new quote, now including the installation of a 3-phase distribution box for an amount of approximately € 1,000.00 (surcharge). When inquiring at 'company a' it turned out that the person who had carried out the inspection had made an assessment error and that is why the adjustment was necessary. In our opinion, 'company a' must carry out the work for the price of the quotation signed by us after inspection. Is this correct? In the meantime, it turns out that the person who carried out the inspection made the same assessment error with several customers.

Lawyer

Good afternoon, In principle, a quotation is binding for the parties. You do not have to accept the new quotation. This means that the risk of incorrectly issuing a quotation is borne by the entrepreneur, unless it concerns an obvious error/misprint. Whether this is the case must be apparent from all correspondence and what the parties have mutually agreed. Feel free to contact us to discuss your case without obligation. Gr, Mr. Mr. S. Leito Ferlei Legal 06-49175526