We received the wrong color door
Questioner
We ordered a white back and front door months ago On November 10, the fitters were at the door with the announcement that they were coming to install a white back door and an anthracite front door. I was happy and said that it was fine. When the old frame was removed and the door was ready, my wife saw that it was the wrong color. I took the receipt and it turned out that the seller had noted down the wrong RAL number. called the seller but he said that I had said in the morning that it was fine. the door had to be installed otherwise we would not have had a front door. he said he could no longer sell this door because holes had been drilled in it to secure it. In the end we agreed on a 500 euro discount. but we are still not happy with this door. I know I said it was good but the seller wrote down the RAL number incorrectly. We signed at the time, but of course we don't know what all those RAL numbers for colours are. I want to know if we still have a chance of getting the right color doorLawyer
If you accepted a discount, you could argue that you reached a settlement and ultimately agreed to the (wrong) color. But this does depend on the exact agreements you made.Neem de volgende stap
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