Pellet stove liability - Legal advice centre

Questioner

Good evening, We recently installed a pellet stove. During our orientation in the store, we asked questions about the possibilities and limitations of installing the pellet stove. We were then told that the so-called facade duct is one of the possibilities and is permitted. It also does not affect the operation of the stove. Last week, we found out through the media and a friend that our stove was not installed correctly and that the operation of our stove may be negatively affected and poses a major risk of fire. The stove must namely end at least 2 meters from the property boundary and may not end out of the facade according to the regulations. Partly due to the risk of fire and the fact that a so-called dilution factor must take place. Pellet stoves, just like wood stoves, must also end above the ridge of a house with the exhaust duct. Now we are curious whether we can hold the company that sold and installed the stove liable and we can demand that they either take back the stove with compensation for our purchase price or reinstall the stove in accordance with the guidelines?

Lawyer

You can rely on the seller's statements regarding the installation of the stove. If it does not meet the requirements set for it and you suffer damage as a result, you can hold the seller liable for it. There may also be a mistake because there is an incorrect representation of the facts, whereby you would not have concluded the purchase if the information had been correct. The purchase can then be annulled. However, you must provide good evidence. For more information or assistance, please feel free to contact me directly and without obligation.