Plumber Liability: Discover How We Can Help

Questioner

I have brought plumbers into the house for blockages. When unblocking them, they used metal hoses. This ended up in the toilet bowl on the ground floor, which they did not even realize. As a result, they left the toilet bowl full of metal scratches. Now they claim that they are not liable for this because the drain pipe was not installed as he claims it should be. In my opinion, he does not want to take responsibility. Are they really not liable for the damage they caused?!

Lawyer

Even beyond the question of liability: what is the damage? If the toilet bowl has already been written off, or has a current value of zero, then there is no point in starting a procedure. For liability, it must be investigated whether a technical error of assessment has been made. Normally, the plumber would be insured for this type of error and can report the damage.