Legal advice on noise pollution in apartments

Questioner

I live in a 70s apartment with neighbors above me who bother me a lot, mainly because of walking noises. I reported it to the housing association and they sent an expert to my upstairs neighbors to look at their floor because the neighbors said that they did not have a subfloor under their floor. My neighbors did not grant this expert access because they did not like the best man. I am told by the housing association that there is no need for a subfloor under tarpaulin. The caretaker has noticed that there is tarpaulin at their place but he says he is not skilled enough to determine this. My question is: what can I do in this situation? because I hear almost every footstep that is made but the housing association is not doing anything now with the reason that under tarpaulin is not necessary, underfloor and footsteps are 'living sounds' what do you advise me?

Lawyer

The housing association gets off easy here. A thorough investigation into the walking noises must be carried out. If they do not do this, you can put them in default. Calling in an independent expert may provide clarity about the problem. I also advise you to bring up the problem at a members' meeting and to build up a complete file on the problem. In the worst case, you can turn to the court regarding the noise nuisance. For more information or assistance, you can contact me directly and without obligation.