Legal advice for car damage

Questioner

I picked up my car from the garage today. They worked on locating and resolving a major leak. It turned out to be near the windshield. The window was partially cut loose and re-sealed. When I picked it up, there was a crack in the window on the side where everything had been re-sealed. This window was completely intact when I brought the car in. When I confronted them about it, the employee said bluntly 'that was already there. 100% sure. You may be seeing it for the first time now. But that crack was really already there.' Boom, end of conversation. When I got home, it also turned out that my hands-free set that is clamped to the sun visor had broken off. I immediately took photos of everything. I have now sent them an email about this incident, with attached photos. What can I do if the garage keeps saying that they did not cause the damage?

Lawyer

I advise you to confront them in writing with the defects you have found and to hold them liable for the damage, with a request to enter into discussions to find a solution. The judges like to see this kind of assistance. If the garage does not want to negotiate or does not want to pay compensation, you can claim damages. I'm happy to help you.

Lawyer

The person who caused the damage must compensate for it. To ensure that the garage accepts the evidence and compensates for the damage, you can hold them liable on the grounds of tort. If you wish, you can contact us without any obligation.