Legal assistance with subscriptions


Questioner

I have a magazine subscription. This was for 1 year and was tacitly renewed for another year. According to the email, this could be cancelled on a monthly basis. Now I call to cancel and I am told that I am either stuck with the subscription until April, or have to pay €3.95 administration costs to terminate the subscription. is this allowed?

Lawyer

If you as a consumer have entered into an agreement that has been extended, the subscription must be cancellable free of charge. This is enforceable.

Neem de volgende stap

Blijf niet rondlopen met vragen over je situatie. Stel je vraag en krijg persoonlijk antwoord van een ervaren jurist.
Privacy is gewaarborgd.