Liability for flight bookings - Legal Advice Centre

Questioner

At the moment that an organization (for example an intermediary that arranges football tickets for individuals but can also act as an intermediary for a plane ticket if desired) books a flight for another person. Who is (ultimately) responsible in this case at the moment that the person for whom the flight is booked does give permission and agrees to the action. The organization that booked the flight? Or the person who agreed to the purchase of the flight?

Lawyer

Without having more information, the person who books the flight is in principle responsible and liable for any damage resulting from the agreement. In your case, the intermediary acting in the capacity of intermediary is liable. For more information or further assistance, you can contact me directly and free of charge.

Questioner

If the general terms and conditions of the organization include provisions such as that the organization is not responsible for incorrect information by the (main) booker, force majeure, misconduct by the booker, etc., to what extent can the organization still be held responsible? In which areas can the organization still be held liable?

Lawyer

You can think of negligence, carelessness of the intermediary or incorrect information/booking. The fact remains that the intermediary remains responsible for the booking, unless other mutual agreements have been made. If desired, please contact us directly for consultation. To do so, click on the link in this answer.