Legal rights when returning clothing

Questioner

My question is about online shopping. Buying clothes with a discount. From 20 to 40 or 50 or 60/70% discount. Many online stores say that with e.g. 40% you can return everything and then get a credit note for that amount. From 60 or 70% discount it is not allowed to return at all... My question is: 'are they allowed to do this, is it legally valid? Or do they always have to take the product regardless of the discount, in this case the clothes back and refund the money? The return shipping costs are then at my expense. I'm curious... Below is an example of a web shop with its general terms and conditions General terms and conditions The following conditions apply to all your orders: - Shipping will take place within 3 working days after receipt of payment for the items plus shipping costs. - *****clothing will ensure that the items are shipped in proper packaging. - ******clothing sends all packages with Track and Trace. - Goods can be exchanged or returned within 14 days. You must first contact us about this. The costs of returning are at your expense. You also remain responsible for the goods until the moment of receipt by ****kleding. - If you return items within the specified period, the purchase amount minus shipping costs will be refunded to your account. - The shipping costs are for your account and amount to Euro 3.95 per shipment. This only applies to deliveries within the Netherlands. Separate rates apply for shipments abroad. - If you order an item from us, you agree to our general terms and conditions. - Items discounted by 40% or 50% can only be exchanged! - Items with 60% and 70% can unfortunately no longer be returned.

Lawyer

The law is clear on this. Whether or not there is a discount. You are always entitled to a 14-day cooling-off period for distance purchases. These commence upon receipt. Within this period, you may return the goods free of charge and cancel the purchase without giving a reason. regarding a credit note. You do not have to agree to this. If you want money back, they must do so.