Help with debt collection problems | Legal aid


Questioner

Due to switching from UPC to KPN we had a disagreement about the last invoice. UPC hired a debt collection agency and transferred the invoice to BOSincasso but now we received a bill from a bailiff for the same amount. Do we have to pay this? It said that we had paid the debt collection agency 2 days too late.

Lawyer

Hello, Do you have proof of payment? Have you already told the bailiff about the payment? Is there still a difference between the amount that the collection agency asked for and what the bailiff is asking for now?

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