Liability for Sales on Marktplaats

Questioner

A product sold on the marketplace turns out not to work for the new owner, the new owner threatens to report fraud, we are not aware of any wrongdoing, who is liable?

Lawyer

Day, what kind of product is it, did the buyer pay a normal price for it compared to age and quality/durability, did the product work for you? Then you are not liable.

Questioner

Hello, It concerns 2 starter batteries, sold for €115. Recently performed a battery test, the result was good, I have a picture of it. Thank you for your quick response

Lawyer

Yes, of course it can happen, but in this case it is at the buyer's risk. The police do nothing with reports from Marktplaats and then advise civil proceedings.