What to do in case of debt collection problems at the campsite?

Questioner

I would like to know where my rights are? The following is happening; I have been renting a spot on the campsite for 17 years, last year I had not received an invoice, I called about it in May, I was then told I would follow up on it, but none of that was true, I received a letter from the Nedland collection agency, I then sent a letter saying that this was a misunderstanding, I would like a response, I had not received a response, I called about it several times and have not been to the campsite to speak to the owner about this problem, she verbally promised me that this lady would follow up on it, I trusted her because I had reported it anyway? But she did nothing about it either, which led to a lawsuit

Lawyer

Dear, Apparently the campsite owner has handed the case over to a collection agency and does not want to / cannot reverse this. I understand that you want to pay the rent, so I would do that to avoid additional costs. I would inform the collection agency in writing about the incident with a copy to the campsite owner. In that letter you also explain why you are not prepared to pay the collection costs. Good luck with that.

Questioner

I have done all this but they throw everything to the wind and in addition I had spoken to the owner and that lady was going to reverse everything, but now they (the employees) have already sawed away the hedge and demolished the shed, can this just happen? I have proof that I paid in 2011, albeit at the end, I wanted to know what they were going to do, there too this lady deceived me and misled me, I had already called the mobile judge and he also called the lady to whom the following answer was given; we have no problem at all and we will solve it together? I had sent both parties a registered letter and to date no response, do you have time to pick up the process, but is there a chance to reverse it? and what would you need (if you wanted to do it)? can i do something else myself than this?

Lawyer

It is not entirely clear to me whether you paid for 2012 but did not receive an invoice, or whether you have not paid at all. In the first case it is important that you can prove that you have paid, for example with a bank statement. In the second case I would just pay, you know which account number and you just keep the amount the same as last year. Then you have met your obligations and they cannot simply give your place to someone else or remove hedges and sheds. Because you have already reported everything in writing (registered), I think you are also in a strong position in a possible lawsuit. You must indicate to the collection agency that you have already paid.